Our User
Meet Dr. Alexander
Dr. Alexander has an endocrinology practice with hundreds of diabetes patients using continuous glucose monitors (CGMs). Each week, he must log into each CGM manufacturer’s portal and download PDF reports for each patient. Each PDF then must be manually reviewed by his team for patients that are at-risk with out-of-range numbers.
![Alexander, MD persona](/_astro/alexanderPersona.nHMs2Jnx_2sjDM.png)
Personality
- Tech Savvy
- Analytics Centric
- Open to Innovation
- Organization
Pain Points
- Too many logins to remember across all platforms and specifically every CGM manufacturer.
- Unable to be proactive with remote patient monitoring to improve outcomes.
- Hard to coordinate care across team.
- Missing out on new revenue streams for remote patient monitoring.